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About us

We are a highly experienced UK based software house established over 20 years ago.

We specialise in creating and perfecting a set of niche products that solve specific and complex needs in the higher education, media, automotive and healthcare sectors.

Why Choose Us

We work hard to make sure we understand your objectives and current issues, creating a bespoke configuration and implementation plan with you to ensure you get the maximum benefits from Smarthub, rapidly and effectively.

Customer feedback

Our development process means 50% of product improvements are created from customer service tickets or feedback events

World-class support

Customer issues are resolved swiftly by product experts with over ten years of sector experience. No chatbots, AI, or agency staff, just fast, quality customer service support.

Customisation

We own the IP and are specialist developers, meaning we can effect change if required

Integration

We have an API to allow integration to a range of customer systems and can build bespoke integrations in house

The human touch.

Free & supported trial & test period

We understand that switching systems is a significant long term decision, especially if you want to integrate the solution into some of your existing systems.

It will require significant resources and project management to successfully implement and get the best out of any new solution. Siso is different to most other software companies in ensuring that you make the right choice.

Initial scoping conversations

To understand your needs and advise if our product would be correct and in what configuration

Live product demonstration

Comprehensive and personalised live product demonstration – not just you watching videos

Longer free trial periods

Allowing you to engage different user groups in your organisation correctly to test

Dedicated Account Manager

To help you set up the system in line with your operational needs using your actual live data

We will set up a trial system using your actual data for you to evaluate and test. If you then progress to buy Smarthub, the settings and data are carried through to your live system, saving implementation time.

Book a trial

Ongoing Support

Rolling out a system is often quite sensibly done in phases.

Our UK-based support team are system experts and have all worked in the sector and understand your challenges and processes. They will provide ongoing support to ensure that your team gets answers and assistance throughout later phases, giving best practice tips.

We have a customer support portal that allows access to our knowledge hub, and the ability to book training sessions and raise support tickets that will get answered within agreed SLAs.

How we support you

Customer Onboarding

Our assistance will simplify the transition process and ensure you gain the maximum benefits from your system as fast as possible.

We will help you import your inventory and rooms, explaining best practices with regard to creation kits, families and packages to allow bookings to be more accessible.

The core decisions regarding the configuration of your system we will help you with and work with your IT colleagues with any integration requirements.

We will provide superuser and administrator personalised onboarding training sessions, allowing them to train others with access to our knowledge hub.

Trusted by…

“We’ve used SiSo since 2008, it’s absolutely critical to business delivery for well in excess of 1000 students, and turns over 50,000+ bookings per year.”

Richard Mortimer
Richard Mortimer
Technical Services Manager, Staffordshire University