We are a highly experienced UK based software house established over 20 years ago.
We specialise in creating and perfecting a set of niche products that solve specific and complex needs in the higher education, media, automotive and healthcare sectors.
Why Choose Us
We work hard to make sure we understand your objectives and current issues, creating a bespoke configuration and implementation plan with you to ensure you get the maximum benefits from Smarthub, rapidly and effectively.
Our development process means 50% of product improvements are created from customer service tickets or feedback events
Customer issues are resolved swiftly by product experts with over ten years of sector experience. No chatbots, AI, or agency staff, just fast, quality customer service support.
We own the IP and are specialist developers, meaning we can effect change if required
We have an API to allow integration to a range of customer systems and can build bespoke integrations in house
The human touch.
Free & supported trial & test period
We understand that switching systems is a significant long term decision, especially if you want to integrate the solution into some of your existing systems.
It will require significant resources and project management to successfully implement and get the best out of any new solution. Siso is different to most other software companies in ensuring that you make the right choice.
Initial scoping conversations
To understand your needs and advise if our product would be correct and in what configuration
Live product demonstration
Comprehensive and personalised live product demonstration – not just you watching videos
Longer free trial periods
Allowing you to engage different user groups in your organisation correctly to test
Dedicated Account Manager
To help you set up the system in line with your operational needs using your actual live data
We will set up a trial system using your actual data for you to evaluate and test. If you then progress to buy Smarthub, the settings and data are carried through to your live system, saving implementation time.
Rolling out a system is often quite sensibly done in phases.
Our UK-based support team are system experts and have all worked in the sector and understand your challenges and processes. They will provide ongoing support to ensure that your team gets answers and assistance throughout later phases, giving best practice tips.
We have a customer support portal that allows access to our knowledge hub, and the ability to book training sessions and raise support tickets that will get answered within agreed SLAs.
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