Smartpermit online software was developed after extensive consultation with organisations who felt many of the ‘hardware’ based solutions, such as barriers, ANPR and penalty fines did not solve some of the key issues related to the allocation of staff parking permits.
The platform addresses common issues by using smart software automation techniques, faster turnaround times and transparent review processes. This increases staff satisfaction levels, reduces friction and efficiently makes use of valuable administrative personnel resource.
fairness & friction
Employees have clarity of the scoring and approval process. Rejected applications can be easily appealed reducing conflict with staff.
All stages of the process are tracked and audited for disputes resolution.
Reduces admin workload, freeing up time to focus on other areas.
System based notifications and rules ensures only valid personnel obtain permits.
Automated communications mean employees understand where they are in the application process and can raise objections quickly.
Reducing employee waiting time and stress.
arbitration & penalties
Anonymous peer led review panels can quickly process objections and appeals.
Penalties can be applied if a parking offence occurs and can have a negative scoring impact on future permit applications.